Shipping FAQs

• After I submit my order, how soon will I receive the product?

If the item you order is in stock, and shipping to an address within California or Tennessee, it takes only 2 business days at most. If shipping to an address outside of those 2 states, it takes 2-5 business days. If the item is backordered, it will ship as soon as it is restocked according to the shipping schedule previously mentioned.

• How can I track the status of my order?

A confirmation of your order, which contains a shipment tracking number, will be emailed to you the day the product ships. Follow the status of your shipment at FedEx.com.

You can also log in to our website, and go to DASHBOARD – ORDERS – TRACK ORDER to check the status of your order.

• Can you ship to a PO Box?

We’re sorry, our shipping services require a physical address, so we are unable to fulfill orders to PO Boxes. 

• Can you ship to an APO/FPO address

Yes, we can. Contact FlexiSpot via email at [email protected] for a shipping quote.

• Can you ship internationally/Canada?

Shipments outside of the U.S. require additional shipping costs, duties and taxes, therefore FlexiSpot is not able to take orders for international delivery through this website. If you would like a shipping quote for international delivery, please contact FlexiSpot via [email protected] or customer service at (855) 585-5618 (9am-5pm PST, M-F).

Taxes and duties for orders shipped to Canada can be complicated., Wwe will pre-determine taxes and duties when your order is being processed in cart and on the checkout page usingby a strict calculation method At checkout, we willand collect the taxes and dutiest it from customers in advance, at the end we and pay them to for duties and taxes for the customs authority on your behalf of our customers.

• Do you ship to Alaska and Hawaii?

Shipments to Alaska and Hawaii require additional shipping costs. FlexiSpot calculates 50% of the order amount as the flat rate shipping for orders shipped to Alaska and Hawaii.